Effective Date: February 21, 2021
Your privacy matters to us. At Neata, we respect your privacy and are committed to protecting any personal information we collect. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website Neata.co and any other platforms we own and operate.
Scope of this Policy
This policy applies to personal information collected through our website, products, and services. Personal information includes any data that can identify you—such as your name, email address, device details, and how you use our services.
If our website contains links to third-party sites, please note that they have their own privacy policies. We encourage you to review their policies before sharing any personal information. This Privacy Policy does not apply to activities outside of our website.
Last Updated: February 21, 2021
Information We Collect
We collect personal information in two ways:
Voluntarily Provided Information – Information you actively provide when using our website, signing up for updates, purchasing products, or contacting us.
Automatically Collected Information – Information your device sends when you access our website, such as IP addresses, browser details, and usage data.
Log Data
When you visit our site, our servers may automatically log details such as:
Your device’s IP address
Browser type and version
Pages visited and time spent on each page
Date and time of your visit
Any errors encountered
While this data alone doesn’t personally identify you, it may be combined with other information to do so.
Device Data
When interacting with our website, we may collect details about your device, including:
Device type
Operating system
Unique device identifiers
Geo-location data (if enabled on your device)
The data collected depends on your device settings. We recommend reviewing your device manufacturer’s privacy policies for more details.
Personal Information We Collect
We may ask for personal details, including:
Name
Email address
Social media profiles
Phone number
Mailing address
User-Generated Content
If you submit reviews, ratings, images, or videos for publication on our website or social media, those materials may be publicly visible. By providing such content, you agree that it can be used according to this Privacy Policy.
Why We Collect Personal Information
We collect personal data for legitimate reasons, including:
To provide and improve our products and services
To process transactions and deliver purchases
To personalize user experience on our website
To communicate with you, including sending updates and promotional offers
To analyze usage patterns and improve our platform
To ensure security, prevent fraud, and comply with legal requirements
We only collect the necessary information required to fulfill these purposes.
How We Use Your Information
We may collect personal information when you:
Register an account
Make a purchase
Subscribe to our emails or newsletters
Enter a competition or promotion
Contact us via email or social media
Use our website on a mobile device or browser
Mention us on social media
Your information may be used for:
Customizing your website experience
Processing payments securely
Providing customer support
Running promotions and sweepstakes
Ensuring security and fraud prevention
Complying with legal obligations
We may also combine voluntarily provided and automatically collected data to improve our services.
Data Security & Retention
We take reasonable steps to protect your personal data from unauthorized access, alteration, or loss. However, no digital transmission or storage system is 100% secure.
We retain your personal information only as long as necessary for the purposes outlined in this policy. If your data is no longer needed, we will delete it or anonymize it unless required for legal or regulatory reasons.
Your Responsibility
You are responsible for keeping your account credentials secure. Ensure that your passwords are strong and not shared with others.
Children’s Privacy
Our website and services are not directed at children under 13, and we do not knowingly collect personal data from them. If we discover that a child has provided personal information, we will take steps to delete it.
Sharing Personal Information
We do not sell your personal data. However, we may share it with:
Third-party service providers assisting in payment processing, analytics, and marketing
Regulatory authorities, courts, or law enforcement when required by law
Business partners, if we collaborate on promotions or services
Third parties we work with may include:
Google Analytics
Facebook Pixel
Payment providers like PayPal or Stripe
We ensure that any data shared with third parties complies with privacy laws and regulations.
Your Rights & Controlling Your Data
You have the right to:
Access the personal information we hold about you
Request corrections to inaccurate data
Opt-out of marketing communications
Request deletion of your personal information
To exercise any of these rights, please contact us at admin@neata.co.
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Improve functionality
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Store user preferences